Professional Certificate in Customer Service Skills (Excellent Service Through Effective Communication)
About the course
The Professional Postgraduate Certificate in Emerging Trends in Human Resources Management is designed to emphasize the prevailing global trends and upcoming challenges in the field of HR management. It focuses on the anticipated international issues that will confront human resource professionals in the future. This course is geared towards equipping learners with the necessary skills to address these future challenges on an international scale and to offer viable solutions.**Learning Outcomes**
Upon successful completion of the certificate program, students will gain an understanding of the following:
1. The concept of international HRM.
2. The challenges associated with international business.
3. International HR assignments for employees.
4. Addressing the staffing challenges posed by expatriates.
5. Managing international employees effectively.
Accreditation
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.Entry requirement
Entry requirements for this course are flexible, and having work experience can provide a valuable understanding of the course content.This certificate program aims to enrich the learner's expertise in the field, making it suitable for individuals keen on staying updated with current industry trends. We suggest this certificate for the following professionals:
- CEOs, Directors, Managers, and Supervisors
- HR Managers
- Global Talent Managers
- Individuals in key Human Resources roles
Sample Certificate
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Testimonials
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Jessica M.
Enrolling in these short courses was a game-changer for my career. The knowledge I gained was invaluable, and it significantly enhanced my skill set.
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