Course details

The course will cover a historical perspective on the evolution of management theories, from Taylor's principles to Fayol and Hawthorne Studies, that have shaped modern management practices. Learn about the impact of these theories on efficiency, productivity, motivation, group dynamics, and social responsibility in organizations. In addition, our course on Organizational Behaviour and Change Management will delve deeper into human relations, social psychology, administrative relationships, cooperation, and conflicts, with a focus on managing change effectively. You will also gain advanced knowledge of Quality Management and how it impacts customer satisfaction, costs, and competitiveness. The Deming management approach and other quality management methods will be analyzed and compared. Lastly, our course on Critical Theory and Critical Realism will introduce you to an alternative approach to social realities and scientific inquiry, with a focus on achieving liberation from oppression. 

After the successful completion of this course, you will understand the following;

Pioneering Management Thinkers:

• Taylor's principles: time studies, division of labor, standardization, training, and incentives.
• Fayol and contemporary management: emphasis on structure, planning, controlling, and coordinating.
• Fayolism and Taylorism: classic theories for efficiency and productivity.
• Hawthorne Studies: highlights social factors, motivation, and group dynamics.
• Impact of pioneering management thinkers: instrumental in shaping modern management practices.

Historical Overview of Management and Social Responsibility:

• Definition and scope of management.
• Historical development of management concepts and theories.
• Theories and schools of management.
• Classification of management thoughts.
• Purpose of different schools of management.

Organizational Behaviour and Change Management:

• Theories related to human relations, social psychology, and management
• Alton Mayo's human relations and social psychology, Freudian hypothesis, and Mayo's assumptions
• Types of administrative relationships, cooperation, and conflicts
• Management as a stranger and its importance in change management

Advanced Theory of Quality Management:

• Quality management is crucial for meeting customer expectations and achieving organizational objectives.
• Quality management impacts customer satisfaction, costs, and competitiveness.
• Deming's 14 points offer transformational principles for enhancing management practice.
• The Deming management approach can be compared and contrasted with other quality management methods.

Critical Theory and Critical Realism:

• Critical Theory aims to achieve liberation from oppression.
• Critical Theory differs from conventional theories in its alternative approach to social realities.
• The Frankfurt School's key figures have made significant contributions to critical theory and influenced its development.
• Critical Theory offers an alternative to scientific inquiry in assessing social realities.
• Understand the limitations of empirical methods when studying the human world. 

Accreditation

All of our courses are accredited by the relevant partners and awarding bodies. Please refer to our information in about us for more details.

Entry requirement

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

• CEO, Director, Manager, Supervisor
• Business and management students and professionals
• Human resources professionals
• Social scientists 
• Quality control and assurance professionals
• Organizational behavior and change management professionals
• Individuals interested in the historical development of management concepts and theories.

Sample Certificate